FAQ

FAQs

  1. How do I schedule an appointment?

    You can call us at (916) 844-5320 or email at [email protected]  We have scheduling flexiblity for days and times. 


  2. How long does the process take?

    When we schedule your appointment, allow 30 minutes.  Typically it does not take that long.  Once the impression has been taken, the process for drying, firing and painting the tiles can take up to 4 weeks.


  3. How old does my child have to be?

    We can do an impression of a baby that is only days old.  The clay is non-toxic and the process is quick.


  4. Do you have gift certificates?

    Yes, gift certificates make great gifts, particularly for a baby shower or Mother's Day.


  5. Can you schedule more than one person for an appointment?

    Yes, we can do more than one person during an appointment at my studio.  We can also book a group at your home, preschool or event.  If we have to travel to you, there is a small charge based on distance.


  6. Can you do pets?

    Yes, we do impression tiles for dogs.  Paw prints make great ornaments, hanging tiles and garden tiles.


  7. What payment options do you offer?

    At this point, we are accepting cash and checks, expanding to credit cards will occur in the near future.

  8. How do I get my keepsake once it is ready?

    You can pick it up from my studio or if you would like, I can have it mailed to you for a shipping fee of $7.00.

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